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Generating B2B sales requires taking into account that certain activities are highly relevant. Some of them are visiting clients, participating in trade shows and other kinds of trade events. However, all of them involve a factor that is extremely limited in
Online collaboration tools were developed to drive, optimize and facilitate many business tasks. The goal is to increase efficiency within all your work teams. For decades, teamwork to develop a certain project implied the physical presence of all the
artificial intelligence (AI) has accumulated victories and failures since Alan Turing in 1950 raised it for the first time. However, the triumphs have brought it to the place it occupies today in technology and in modern day-to-day life. Although many people
CRM ? Many people, entrepreneurs and even businessmen are not clear about what it is. Nor why should they invest in one and the importance of this tool to improve sales and customer service. The nature of human beings are constantly changing. For this reason,
The term machine learning may sound unfamiliar to some people, mysterious to others, and interesting to connoisseurs. This is so true that only a fraction of professionals in the world really know what this technology represents. The reason is that we are
In the past, customer service was a matter of volume: more calls, more agents, more scripts. Today, the challenge has shifted. Organizations no longer need to speak more — they need to understand better. Optimize your Contact Center in Latin America with AI,
